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Attorney General stops deceptive car ads

The AGO opened formal investigations after receiving consumer complaints that the dealerships had engaged in deceptive advertising practices.
Last updated by Holly Martinez at 12/23/2014 11:55:10 AM

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Spokane credit card processing scammer Merchant Services Direct pays up!

Merchant Services Direct LLC (MSD), also known as Sphyra, LLC, is paying the price for their dishonest business practices.
Last updated by Holly Martinez at 12/2/2014 10:52:23 AM

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Cyber Monday: Tips to shop safely online

If shoppers don’t find the deals they seek on Black Friday, “Cyber Monday” is an opportunity to shop from the comfort of their own home. Online retailers promote the Monday after Thanksgiving as a day for exceptional bargains. Here are some tips for shopping safely online
(Internet Safety)
Last updated by Holly Martinez at 12/1/2014 12:40:34 PM

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CUSTOMER ALERT: Corporate Annual Minutes Form

 This consumer alert was published by the Office of the Secretary of State

The Secretary of State’s Corporations and Charities Division is receiving a large number of calls from customers regarding a form received in the mail from the following company:


 The form looks like an official form, requesting corporate information and payment of $125.

The form does state “ANNUAL BUSINESS SERVICES IS NOT A GOVERNMENT AGENCY AND DOES NOT REPRESENT A GOVERNMENT AGENCY”, and they do not file your information with any State Agency.


Last updated by Holly Martinez at 12/1/2014 11:44:56 AM

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AG Ferguson seeks to protect consumers from mandatory arbitration clauses in contracts

Attorney General Bob Ferguson became one of 15 Attorneys General from across the country to encourage the Consumer Financial Protection Bureau (CFPB) to regulate mandatory arbitration clauses in consumer agreements for financial products or services.
Last updated by Holly Martinez at 12/1/2014 11:20:29 AM

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Holiday shopping season is in full swing! Tips for taking on “Black Friday”

“Black Friday,” the day after Thanksgiving, is known to be one of the biggest shopping days of the year. Blockbuster savings entice consumers to spend their hard-earned money. Every year, the Office of the Attorney General releases tips to help Washington consumers arm themselves with information to savvy shoppers as they walk through the mall doors.


(Everything Else)
Last updated by Holly Martinez at 12/1/2014 10:45:16 AM

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Microsoft tech support scammers are at it again!

Tech scammers have been around for years and while some companies are caught, new ones continually pop up claiming to be popular and trusted software companies.
(Internet Safety, Scams)
Last updated by Holly Martinez at 10/30/2014 12:04:13 PM

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Skip the tricks this October and treat yourself to a few cyber-protection tips from the AGO and BBB

Save yourself some scary surprises this October by being extra careful online. October is National Cyber Security Awareness Month, and as part of a global cybersecurity awareness campaign, Better Business Bureau and the Washington State Attorney General’s Office are partnering with STOP.THINK.CONNECT.™ to help digital citizens stay safe online.
(Internet Safety, Scams)
Last updated by Holly Martinez at 10/30/2014 12:12:40 PM

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Hyped up 'travel deals' give consumers a bad trip

Many Washingtonians, especially in the Seattle area, have notified the AGO that they have received postcards promising complimentary flights and discounted travel. After further investigation, the AGO has found that the postcards offer nothing more than overpriced access to common, easily-accessible travel agency memberships.First seen in the 1990s, these “travel club” middlemen contact consumers through mail, over the phone, or online in hopes of luring consumers to call a toll-free number and use a promo code provided in the initial contact.
Last updated by Alison Dempsey-Hall Blog Moderator at 8/11/2014 3:59:36 PM

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Toyota doesn't fess up, gets slapped with $1.2 billion fine

The federal government today levied a record $1.2 billion penalty against Toyota for misleading the public and government regulators about the company’s problems with unintended acceleration in its vehicles caused by floor mat and “sticky gas pedal” issues.
Last updated by Alison Dempsey-Hall Blog Moderator at 3/20/2014 5:59:07 PM

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